Each November, along with the rest of the nation, YoungWilliams celebrates Military Family Appreciation Month. Our projects have custom designed services for all branches of service and for military members at all career stages.
Active-duty military families can spend a large portion of their time on base. They live, work, and shop – all on base. Recognizing this, in 2016, our Onslow County Office teamed with the Onslow County Department of Social Services, the Onslow County Health Department, and the leadership of Camp Lejeune to open a satellite office aboard the Tarawa Terrace military housing unit.
October is Domestic Violence Awareness Month, a time to recognize the impact of violence on families. Victims often return to abusers because of a lack of financial resources. YoungWilliams child support offices, along with the greater child support community, can help bridge that gap with the entry of support orders. The YoungWilliams’ offices around the country provide services designed to level the playing field and allow victims to access our services more safely and assertively.
Time Flies: Lori Bengston Concludes NCSEA Presidency on a High Note
Lori Bengston, Project Manager for YoungWilliams’ Nebraska Child Support Customer Service Center, finished her term as President of the National Child Support Enforcement Association (NCSEA) in August. She sums up her year with two words – time flies.
“It went so fast, and I enjoyed every minute of being the NCSEA President,” she said. “NCSEA has a number of initiatives underway, and the committees worked their hardest to make them happen.”
#ChildSupportAwareness Month: YoungWilliams Celebrates Its Employees
#Morethanajob – That is the way YoungWilliams employees across the country feel about their work. For 2022 Child Support Awareness month, YoungWilliams is excited to celebrate them and their dedication to their jobs.
Each August, YoungWilliams observes Child Support Awareness Month along with the child support community. President Bill Clinton established Child Support Awareness Month in 1995. We use this time to promote the valuable services this program provides, location of parents, establishment of paternity, establishment and enforcement of support orders, modification of orders, and the collection and disbursement of child support payments, and to acknowledge the people doing the work.
YoungWilliams Wins Contract in Dare County, North Carolina
YoungWilliams has won a contract to continue its partnership with Dare County, North Carolina. Located in North Carolina’s Outer Banks, Dare County is home to the colorfully-named towns of Kitty Hawk, Kill Devil Hills, Nags Head, and Duck, among others. YoungWilliams will provide child support services to the counties’ families in cooperation with Dare County Department of Health and Human Services.
Hunt Promoted to Vice President of Contact Centers
YoungWilliams is pleased to announce that Becky Hunt has been promoted to Vice President of Contact Centers. In this position, Hunt will oversee YoungWilliams’ contact centers in Louisiana, Mississippi, Nebraska, and Virginia and develop operational standards that will streamline current processes and improve the efficiency of each center. Previously, Hunt served as Director of Project Management Office (PMO) where she oversaw the implementation of YoungWilliams projects during the last six years.
Convenient and Accessible: YoungWilliams Brings New Office to Mississippi’s Capital City
YoungWilliams has joined the providers serving Jackson, Mississippi, residents with an office at the Jackson Medical Mall, a unique space well-known for its medical and health-related offices and eclectic mix of retail. Opened on March 21, this is YoungWilliams' first office in the capital city.
The office will provide improved service for customers in the Jackson metro area, alongside YoungWilliams’ Ridgeland, Mississippi office on County Line Road, which will continue to serve customers.
Sometimes being wrong is being right. Twenty-two years ago, Marcie Martinez started working for a child support company in Kansas but didn’t think she would stay in child support for long.
“I thought I would do it for a while and then get out,” she said. “I thought it would just be filing some paperwork, enforcing court orders, and there wasn’t going to be much more to it.”
She didn’t get out. Instead, on Monday, Marcie will begin her tenure as the Director of Child Support Services for Kansas’ Department for Children and Families, overseeing the statewide child support program.
Leaning In: Carla West and Tammy Pearson Recognize Value of Supporting Each Other
This March, YoungWilliams launched a campaign to celebrate its women leaders in honor of Women’s History Month. Becoming a leader doesn’t happen in a vacuum. Any good leader has a solid support network. Tammy Pearson, the Director of Operations for YoungWilliams’ North Carolina offices, and Carla West, Senior Director for Economic Security for the North Carolina Department of Health and Human Services (DHHS), Division of Social Services, have been “leaning into” each other long before Sheryl Sandberg popularized the term.
It wasn’t too long ago when we asked questions like, “what’s a podcast?” But now we ask questions more like, “what’s your favorite podcast?”
Our world has changed drastically, including how we consume information. Podcasts are a great way to learn on-demand. Podcasts exist for all kinds of subjects from news to sports to even child support.
YoungWilliams employees contribute regularly to the NCSEA On Location podcast. NCSEA On Location is an interview-based podcast and features human service professionals and stakeholders from different locations. Each episode features a host and one or more guests discussing various child support topics.