During the month of March, we celebrate Women’s History. March 8 has been designated International Women’s Day. This day acknowledges the social, economic, cultural, and political achievements of women. YoungWilliams celebrates the women leaders in our company, including Pat O’Donnell, Vice President – Payment Processing, and Kelly Lamson, Regional Vice President. They recently reflected on their leadership journeys.
YoungWilliams Opens Office in South Pointe Business Park
YoungWilliams is expanding! YoungWilliams recently moved a team of its customer service employees into new office space at the South Pointe Business Park in Clinton, Mississippi. These employees handle customer contacts for the Louisiana Department of Children and Families (DCFS). Customer Service Representatives answer calls for the child support and Supplemental Nutrition Assistance Program (SNAP) programs. “These programs are important to our customers,” said Becky Hunt, Vice President of Contact Centers. “We take the time and care to answer their questions thoughtfully and accurately.”
“Floating” To the Top: Attorney Allyson Brock Is YoungWilliams 2022 Attorney of The Year
Appear in court in a new district multiple times? Happy to do so. Write multiple appellate briefs? No problem. Have a patient and understanding manner with difficult clients? Absolutely.
For all these reasons and more, Allyson Brock, an attorney in YoungWilliams’ Mississippi project, is the 2022 Attorney of the Year. Allyson has been with YoungWilliams since 2016, when YoungWilliams began state-wide child support operations in Mississippi. In her position as a “floating” attorney, Allyson covers areas in the state that need assistance with the legal caseload. She has worked in at least three different regions over the last ten months. Upon assignment, she starts with a review of open legal cases to ensure they are up-to-date and moving as they should through the legal process. She has taken this opportunity to do more than just cover court.
Serving Those Who Serve Us: YoungWilliams Proud to Support Military Families
Each November, along with the rest of the nation, YoungWilliams celebrates Military Family Appreciation Month. Our projects have custom designed services for all branches of service and for military members at all career stages.
Active-duty military families can spend a large portion of their time on base. They live, work, and shop – all on base. Recognizing this, in 2016, our Onslow County Office teamed with the Onslow County Department of Social Services, the Onslow County Health Department, and the leadership of Camp Lejeune to open a satellite office aboard the Tarawa Terrace military housing unit.
October is Domestic Violence Awareness Month, a time to recognize the impact of violence on families. Victims often return to abusers because of a lack of financial resources. YoungWilliams child support offices, along with the greater child support community, can help bridge that gap with the entry of support orders. The YoungWilliams’ offices around the country provide services designed to level the playing field and allow victims to access our services more safely and assertively.
Time Flies: Lori Bengston Concludes NCSEA Presidency on a High Note
Lori Bengston, Project Manager for YoungWilliams’ Nebraska Child Support Customer Service Center, finished her term as President of the National Child Support Enforcement Association (NCSEA) in August. She sums up her year with two words – time flies.
“It went so fast, and I enjoyed every minute of being the NCSEA President,” she said. “NCSEA has a number of initiatives underway, and the committees worked their hardest to make them happen.”
#ChildSupportAwareness Month: YoungWilliams Celebrates Its Employees
#Morethanajob – That is the way YoungWilliams employees across the country feel about their work. For 2022 Child Support Awareness month, YoungWilliams is excited to celebrate them and their dedication to their jobs.
Each August, YoungWilliams observes Child Support Awareness Month along with the child support community. President Bill Clinton established Child Support Awareness Month in 1995. We use this time to promote the valuable services this program provides, location of parents, establishment of paternity, establishment and enforcement of support orders, modification of orders, and the collection and disbursement of child support payments, and to acknowledge the people doing the work.
YoungWilliams Wins Contract in Dare County, North Carolina
YoungWilliams has won a contract to continue its partnership with Dare County, North Carolina. Located in North Carolina’s Outer Banks, Dare County is home to the colorfully-named towns of Kitty Hawk, Kill Devil Hills, Nags Head, and Duck, among others. YoungWilliams will provide child support services to the counties’ families in cooperation with Dare County Department of Health and Human Services.
Hunt Promoted to Vice President of Contact Centers
YoungWilliams is pleased to announce that Becky Hunt has been promoted to Vice President of Contact Centers. In this position, Hunt will oversee YoungWilliams’ contact centers in Louisiana, Mississippi, Nebraska, and Virginia and develop operational standards that will streamline current processes and improve the efficiency of each center. Previously, Hunt served as Director of Project Management Office (PMO) where she oversaw the implementation of YoungWilliams projects during the last six years.
Convenient and Accessible: YoungWilliams Brings New Office to Mississippi’s Capital City
YoungWilliams has joined the providers serving Jackson, Mississippi, residents with an office at the Jackson Medical Mall, a unique space well-known for its medical and health-related offices and eclectic mix of retail. Opened on March 21, this is YoungWilliams' first office in the capital city.
The office will provide improved service for customers in the Jackson metro area, alongside YoungWilliams’ Ridgeland, Mississippi office on County Line Road, which will continue to serve customers.