Find out what's happening at YoungWilliams.
Hawaii Hires YoungWilliams for Customer Service Training
The Hawaii Child Support Enforcement Agency (CSEA), Office of the Attorney General, recently awarded a contract to YoungWilliams to provide customer service training to its two hundred employees.
YW Paternity Specialist Haldi Shares Insights
The National Child Support Enforcement Association’s Spring 2009 news magazine, Child Support Quarterly, features an article written by YoungWilliams’ Wyoming Paternity Program Specialist, Janice Haldi.
Iowa Awards Call Center to YoungWilliams
The Iowa Department of Human Services, Bureau of Collections (BOC) recently awarded a $2.5 million contract for operation of its Specialized Customer Service Unit (SCSU) Center in Marshalltown, Iowa to YoungWilliams. YoungWilliams opened its doors on January 2, 2009 after a smooth transition from the previous vendor.
YoungWilliams Wins Virginia Call Center Re-Bid
YoungWilliams has been awarded a new contract with the Virginia Department of Social Services (DSS), Division of Child Support Enforcement (DCSE) for operation of its Child Support Customer Service Center.
Hats Off to YoungWilliams Employees
YoungWilliams is committed to serving the child support community both in its partnerships with government child support agencies and in encouraging volunteerism among YoungWilliams employees.
Virginia and YoungWilliams Share Customer Service Award
On August 26, 2008, federal Office of Child Support Enforcement (OCSE) Commissioner Margot Bean presented an award for Exemplary Customer Service to the Virginia-YoungWilliams partnership operating the Virginia Customer Service Call Center (CSC).
YoungWilliams Starts New Wyoming Contract July 1
YoungWilliams President Rob Wells announced a new contract with the Wyoming Department of Family Services (DFS) to provide child support services for over 19,000 cases in five judicial districts. YoungWilliams will establish offices in the cities of Cheyenne, Laramie, Evanston, Green River, Lander, and Douglas.
YoungWilliams Recognized as Top Private Company
YoungWilliams has been recognized by two prestigious organizations for its entrepreneurial growth. The Mississippi Business Journal included YoungWilliams in its 2007 Mississippi “Fast 40” as one of the forty fastest growing private companies in the State of Mississippi.
YoungWilliams Wins Contract for Southwest Kansas
The Kansas Department of Social and Rehabilitation Services (SRS) awarded YoungWilliams a contract to provide child support enforcement services for the 16th, 20th, 25th, and 26th Judicial Districts covering twenty-five southwest Kansas counties. Operations will commence February 1, 2008.
Oklahoma Partners with YoungWilliams
The State of Oklahoma awarded YoungWilliams a contract to provide full child support services for the counties of Bryan, Atoka, and Coal. The YoungWilliams office, located in Durant, provides services to approximately 3,500 cases in the southeastern portion of the State.